Customer Support Leader

A new Customer Support Leader role is open at Quickupp Softech Pvt.Ltd, Hinjewadi, Pune. The pay goes up to ₹35,000/month. There are 5 open positions.

In the employer’s words

Job Description:Generate Leads Through Phone Calls Close Leads And Achieve Sales Targets Communicate Effectively In Fluent English With A Usa Accent Maintain Records Of Calls And Follow-Ups Requirements: Strong Communication And Persuasion Skills Experience In Sales Or Lead Generation Preferred Comfortable Working In A Target-Driven Environment. 1 - 2 Years Experience Compulsory. | Type : Outbound | Languages : Marathi, Hindi, English

Eligibility

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of English, Hindi, Marathi and Outbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound
• Languages: Marathi, Hindi, English

Roles and responsibilities

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• You will follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy

Compensation

You will be paid ₹20,000 – ₹35,000 per month.

Job at a glance

• Location: Hinjewadi, Pune, Maharashtra
• Employment type: Full time
• Work mode: On-site
• Vacancies: 5
• Shift: 8:00 PM - 5:00 AM | Monday to Friday
• Interview: 12:00 PM - 6:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Quickupp Softech Pvt.Ltd today.