Team Leader

Looking for a Team Leader role in Sector 2 - Noida, Delhi? Qwikpay Matrix is hiring now. Salary is up to ₹40,000/month. 10 candidates will be hired for this role.

In the employer’s words

We Are Currently Hiring For The Position Of Team Leader Dsa (Loan Vertical).Experience Required: Minimum 1 Year Of Team Handling Experience In The Dsa Loan Vertical. Strong Knowledge Of Personal Loan, Business Loan, Lap, Home Loan, Or Related Loan Products. Ability To Manage And Motivate A Sales Team To Achieve Monthly Targets. 1 - 2 Years Experience Compulsory. | Type : Sales, Outbound, Domestic | Languages : English, Hindi

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, English, Hindi, Outbound and Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Outbound, Domestic
• Languages: English, Hindi
• Someone patient and calm under pressure

Salary and benefits

Salary: ₹35,000 – ₹40,000 per month, based on skills and experience.

Roles and responsibilities

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• You will meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system

Job details

• Job location: Sector 2 - Noida, Delhi, Delhi
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Vacancies: 10
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Qwikpay Matrix.