Telecaller

R&K EDU Bridge is hiring a Telecaller in New Industrial Township - Faridabad, Delhi. Freshers can apply. Salary is up to ₹15,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Key responsibilities

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy.
• You will meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status

Salary and benefits

Compensation: ₹5,000 – ₹15,000 per month.

Skills and qualifications

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of Complaint handling, Hindi and English, Active listening and CRM tools
• Basic English
• Freshers can apply
• Someone calm under pressure and customer-first

Position details

• Work location: New Industrial Township - Faridabad, Delhi, Delhi
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Job type: Full time
• Vacancies: 1

If this job suits you, apply now — shortlisted candidates will be contacted by R&K EDU Bridge.