Voice Process Associate

R Bala Subramanian (Malarkrishnan) wants to bring on a Voice Process Associate for its Koyambedu, Chennai team. You can earn up to ₹20,000/month. There are 30 open positions.

In the employer’s words

Handle Customer Call Professionally And Provide Information And Resolve Customer Queries. Maintain Accurate Records Of Customer Interactions , Achieve Daily And Monthly Performance Targets. Type : Outbound, Domestic

Requirements

• Open to freshers
• Education: Tenth Pass
• Skills: Domestic, Outbound
• Basic English
• Freshers can apply
• Type: Outbound, Domestic

What you will do

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status.
• You'll identify upsell opportunities where relevant.

Salary and benefits

You will be paid ₹14,000 – ₹20,000 per month.

Position details

• Work location: Koyambedu, Chennai, Tamil Nadu
• Job type: Full time
• Openings: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with R Bala Subramanian (Malarkrishnan).