Telecaller

Join R G Technosolution Pivate Limited as a Telecaller in Swaroop Nagar, Kanpur. Salary is up to ₹12,000/month. The team is filling 6 vacancies.

Employer’s description

Role:Responsibilities:- Calling Existing And Potential Customers To Explain Renu Broadband Internet Plans And Offers- Generating New Leads And Converting Them Into Customers- Follow-Up With Customers For Payment Reminders, Renewal, And Feedback- Handling Customer Queries Related To Plans, Billing, And Services Over The Phone- Maintaining Call Records And Updating Customer Data In The System- Achieving Daily/Weekly/Monthly Calling And Conversion Targets- Coordination With Field Team And Collection Teamrequirements:- 10Th / 12Th Pass, Graduate Preferred- Good Communication Skills In Hindi (Basic English Is A Plus)- Confident, Polite And Convincing Speaking Style- Basic Knowledge Of Smartphone And Whatsapp- Freshers Can Also Apply, Experience In Telecalling Is An Advantage. Type : Sales

Requirements

• Open to freshers
• Education: 12th Pass
• Skills: Sales
• Basic English
• Freshers can apply
• Type: Sales
• Someone customer-first and patient

Roles and responsibilities

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• You will escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• You will identify upsell opportunities where relevant.

Compensation

Compensation: ₹10,000 – ₹12,000 per month.

Job details

• Location: Swaroop Nagar, Kanpur, Uttar Pradesh
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Employment type: Full time
• Work mode: On-site
• Vacancies: 6
• Working hours: 09:30 am - 6:30pm | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — R G Technosolution Pivate Limited reviews applications regularly.