Field Collection Executive

R J Associates is hiring a Field Collection Executive in Sector-32A, Ludhiana. You can earn up to ₹15,000/month. Great for first-time job seekers. 5 candidates will be hired for this role.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

Key responsibilities

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• You will log every interaction and its outcome in the support system.

Salary

Compensation: ₹14,000 – ₹15,000 per month.

Skills and qualifications

• Freshers are welcome to apply
• 12th Pass or equivalent
• Good knowledge of CRM tools, Hindi and English, Verbal communication and Active listening
• Male Only
• Basic English
• Freshers can apply
• Someone customer-first and calm under pressure

Position details

• Location: Sector-32A, Ludhiana, Punjab
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 5
• Job type: Full time
• Work type: Office-based

Click Apply to send your profile to R J Associates. It takes less than a minute.