Field Collection Executive

Looking for a Field Collection Executive role in Uppal, Hyderabad? R J Enterprises is hiring now. You can earn up to ₹20,000/month. 10 candidates will be hired for this role.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

What you get

Compensation: ₹18,000 – ₹20,000 per month.

Roles and responsibilities

• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant

Requirements

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of Typing speed, CRM tools, Verbal communication and Complaint handling
• Male Only
• No English required
• 1 - 2 Years Experience Compulsory.
• You are polite and calm under pressure

Quick facts

• Location: Uppal, Hyderabad, Telangana
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 10
• Work type: Office-based

Ready to start? Upload your resume and apply to R J Enterprises today.