Telecaller

R.K. Associates has an opening for a Telecaller based in Bhopal. The team is filling 20 vacancies. Salary is up to ₹20,000/month.

In the employer’s words

Make Outbound Calls To Potential Clientsexplain Company Services (E.G., Motor Accident Claim Services)Follow Up With Interested Customersmaintain Call Records And Update Data Regularlyhandle Customer Queries Politely And Professionallyconvert Leads Into Successful Cases/Clients. 1 - 2 Years Experience Compulsory. | Type : Sales | Languages : Hindi, English

Candidate profile

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Good knowledge of English, Hindi and Sales
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Languages: Hindi, English

What the job involves

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

What you get

Compensation: ₹15,000 – ₹20,000 per month.

Job at a glance

• Location: Bhopal, Madhya Pradesh
• Work type: On-site
• Job type: Full time
• Timings: 10:30 AM - 7:10 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 20

Apply today and take the next step in your career with R.K. Associates.