Customer Service Executive

Join R K Bansal Finance Private Limited as a Customer Service Executive in Kapashera, Delhi. Salary is up to ₹30,000/month. 10 candidates will be hired for this role.

Employer’s description

Loan Account Support (Email &/Or Calls) Respond To Customer Queries Related To Emi Details, Payments, Foreclosure, Charges, Statements, And Loan Closure Handle Inbound And Outbound Calls As Required Provide Clear, Accurate, And Policy-Aligned Information Accurately Record Customer Interactions In Crm/Loan Management System Ensure Resolution. 1 - 2 Years Experience Compulsory. | Type : Inbound, Outbound, Mutual Funds

Requirements

• 1 to 2 years of experience in a similar role
• Graduate or equivalent
• Comfortable with Inbound, Mutual Funds, Outbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Outbound, Mutual Funds

What you get

Salary: ₹19,000 – ₹30,000 per month, based on skills and experience.

Your responsibilities

• You'll record visits, calls and orders in the CRM or daily report.
• You'll build long-term relationships with existing clients.
• Share market and competitor feedback with the team
• You'll follow up on leads and convert them into sales.
• Identify and approach new customers in the assigned territory
• Prepare quotations and close deals with decision makers

Job at a glance

• Work location: Kapashera, Delhi, Delhi
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Vacancies: 10
• Interview timings: 11:00 AM - 1:00 PM | Monday to Saturday
• Employment type: Full time

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