Customer Support Executive

Join R K Bansal Finance Private Limited as a Customer Support Executive in Sector 18 - Gurgaon, Delhi. The pay goes up to ₹28,000/month. There are 2 open positions.

Employer’s description

Customer Support Executive To Handle Customer Queries And Complaints Through Voice And Email Channels. The Candidate Will Be Responsible For Providing Accurate Information, Resolving Customer Issues Within Defined Timelines, Maintaining Service Quality, And Ensuring Compliance With Company Policies And Applicable Regulatory Guidelines. 1 - 2 Years Experience Compulsory. | Type : Inbound, Domestic

Requirements

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Skills: Domestic, Inbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Domestic

Day-to-day work

Here is what a typical day looks like:

• Share market and competitor feedback with the team
• Follow up on leads and convert them into sales
• Prepare quotations and close deals with decision makers
• Identify and approach new customers in the assigned territory
• Build long-term relationships with existing clients
• Achieve monthly sales and collection targets.

Pay and perks

Salary: ₹25,000 – ₹28,000 per month, based on skills and experience.

Job details

• Job location: Sector 18 - Gurgaon, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Openings: 2
• Job type: Full time

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