Telecalling Collection Manager

Start your next role as a Telecalling Collection Manager with R K Bansal Finance Private Limited in Gurgaon-Faridabad Road - Gurgaon, Delhi. 3 candidates will be hired for this role. Salary is up to ₹55,000/month.

In the employer’s words

We Are Looking For An Experienced Agency Manager To Oversee Collection Agencies, Drive Recovery Performance, Ensure Operational Efficiency, And Maintain Compliance With Company Policies And Regulatory Guidelines. The Role Requires Strong Agency Governance, Team Management, Quality Monitoring, And Performance Optimization Skills To Ensure Collection. More Than 2 Years Experience Compulsory. | Type : Domestic

What the job involves

As a Telecalling Collection Manager, your work will include:

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system

Skills and qualifications

• 2+ years of experience in a similar role
• Education: 12th Pass
• Good knowledge of Domestic
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Domestic
• You are patient and polite

Salary and benefits

You will be paid ₹50,000 – ₹55,000 per month.

Job details

• Work location: Gurgaon-Faridabad Road - Gurgaon, Delhi, Delhi
• Job type: Full time
• Work type: Work from office
• Openings: 3
• Interview timings: 11:00 AM - 4:00 PM | Monday to Friday (Virtual)
• Timings: 10:00 AM - 7:00 PM | Monday to Saturday

Apply today and take the next step in your career with R K Bansal Finance Private Limited.