Telecaller

R K Finwise Solution is looking for a Telecaller to join its team in New Moti Nagar, Delhi. The pay goes up to ₹20,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What you get

You will be paid ₹10,000 – ₹20,000 per month.

Candidate profile

• Open to freshers
• Education: 12th Pass
• Good knowledge of CRM tools, Hindi and English, Verbal communication and Typing speed
• Basic English
• Freshers can apply
• You are patient and polite

Key responsibilities

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets.
• You'll escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant

Job at a glance

• Work location: New Moti Nagar, Delhi, Delhi
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Vacancies: 1

Interested? Apply now on BetterJobs with your resume — R K Finwise Solution reviews applications regularly.