Tele Caller

R K Property And Consultant is looking for a Tele Caller to join its team in Titrdi, Udaipur. The pay goes up to ₹20,000/month. The team is filling 3 vacancies.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

Key responsibilities

• Escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

Candidate profile

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of CRM tools, Verbal communication, Hindi and English and Active listening
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.

Pay and perks

Compensation: ₹12,000 – ₹20,000 per month.

Job details

• Location: Titrdi, Udaipur, Rajasthan
• Openings: 3
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

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