Field Collection Executive

Join R K Solutions as a Field Collection Executive in Ambala. 3 candidates will be hired for this role. Salary is up to ₹30,000/month.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Key responsibilities

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

Compensation

The salary for this role is ₹20,000 – ₹30,000 per month.

Candidate profile

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of Hindi and English, Active listening, CRM tools and Typing speed
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone patient and customer-first

Quick facts

• Location: Ambala, Haryana
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 3

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