Bpo Executive

R Life Advisory Services Pvt Ltd is looking for a Bpo Executive to join its team in Narhe, Pune. The team is filling 10 vacancies. The pay goes up to ₹20,000/month.

In the employer’s words

Manages Inbound And Outbound Calls To Angages Customers. Sell Products/ Services , And Resolve Issues, Acting As The Primary Communication Link Between A Company And Its Clients. Type : Outbound, Inbound | Languages : Marathi, Hindi, English

Your responsibilities

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets.
• You will identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails

Salary and benefits

The salary for this role is ₹12,000 – ₹20,000 per month.

What we are looking for

• Freshers are welcome to apply
• Education: Below 10th
• Skills: English, Hindi, Inbound, Marathi, Outbound
• Basic English
• Freshers can apply
• Type: Outbound, Inbound
• Languages: Marathi, Hindi, English
• A calm under pressure, patient attitude

Job details

• Work location: Narhe, Pune, Maharashtra
• Job type: Full time
• Work mode: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 10:00 AM - 6:30 PM | Monday to Saturday
• Vacancies: 10

Interested? Apply now on BetterJobs with your resume — R Life Advisory Services Pvt Ltd reviews applications regularly.