Receptionist Cum Telecaller

Join R Life Advisory Services Pvt Ltd as a Receptionist Cum Telecaller in Balaji Nagar, Pune. The pay goes up to ₹20,000/month. 10 candidates will be hired for this role. No experience? You can still apply.

Employer’s description

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : Outbound, Inbound | Languages : Marathi, Hindi, English

Who can apply

• Ideal for freshers starting their career
• Education: Below 10th
• Skills: English, Hindi, Inbound, Marathi, Outbound
• Basic English
• Freshers can apply
• Type: Outbound, Inbound
• Languages: Marathi, Hindi, English
• You are customer-first and calm under pressure

Your responsibilities

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system

Salary

You will be paid ₹12,000 – ₹20,000 per month.

Job at a glance

• Job location: Balaji Nagar, Pune, Maharashtra
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Timings: 10:00 AM - 6:30 PM | Monday to Saturday
• Vacancies: 10

Apply today and take the next step in your career with R Life Advisory Services Pvt Ltd.