Team Leader

R Life Advisory Services Pvt Ltd has an opening for a Team Leader based in Kolhewadi, Pune. 10 candidates will be hired for this role. You can earn up to ₹20,000/month.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. Type : Sales | Languages : English, Hindi, Marathi

What the job involves

• You'll handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA.

Who can apply

• Open to freshers
• Minimum qualification: Below 10th
• Comfortable with English, Hindi, Marathi, Sales
• Basic English
• Freshers can apply
• Type: Sales
• Languages: English, Hindi, Marathi

Salary

You will be paid ₹12,000 – ₹20,000 per month.

Job at a glance

• Location: Kolhewadi, Pune, Maharashtra
• Work type: On-site
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 10

If this job suits you, apply now — shortlisted candidates will be contacted by R Life Advisory Services Pvt Ltd.