Voice & Non-Voice Call Center Agent

R Life Advisory Services Pvt Ltd is looking for a Voice & Non-Voice Call Center Agent to join its team in Warje, Pune. The pay goes up to ₹26,000/month. Freshers can apply. There are 10 open positions.

In the employer’s words

R Life Advisory Services Is A Fast-Growing Bpo Specializing In Insurance, Financial Advisory, And Customer Lifecycle Management For Top-Tier Bfsi Clients. Were Looking For Sharp, Empathetic, And Tech-Savvy Execs To Deliver Exceptional Cx Across Voice & Non-Voice Channels. Type : Outbound, Inbound | Marketing | Languages : Marathi, English, Hindi

Pay and perks

Compensation: ₹12,000 – ₹26,000 per month.

What you will do

• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA

Eligibility

• Ideal for freshers starting their career
• Below 10th or equivalent
• Comfortable with English, Hindi, Inbound, Marathi, Marketing, Outbound
• Basic English
• Freshers can apply
• Type: Outbound, Inbound
• Marketing
• Languages: Marathi, English, Hindi

Job at a glance

• Job location: Warje, Pune, Maharashtra
• Vacancies: 10
• Work type: Office-based
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

Apply today and take the next step in your career with R Life Advisory Services Pvt Ltd.