Voice & Non-Voice Call Center Agent

Looking for a Voice & Non-Voice Call Center Agent role in Shivane, Pune? R Life Advisory Services Pvt Ltd is hiring now. 10 candidates will be hired for this role. Great for first-time job seekers. Salary is up to ₹20,000/month.

Note from the employer

Voice Call Center Agents Handles Real-Time, Verbal Customer Inquiries Over The Phone. Type : Outbound, Inbound | Marketing | Languages : Marathi, Hindi, English

Requirements

• Open to freshers
• Below 10th or equivalent
• Skills: English, Hindi, Inbound, Marathi, Marketing, Outbound
• Basic English
• Freshers can apply
• Type: Outbound, Inbound
• Marketing
• Languages: Marathi, Hindi, English

What the job involves

• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• You'll follow call scripts and update customers on ticket status.

Salary

You will be paid ₹12,000 – ₹20,000 per month.

Job details

• Job location: Shivane, Pune, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 10
• Work mode: Office-based
• Job type: Full time

Apply today and take the next step in your career with R Life Advisory Services Pvt Ltd.