Telecaller

Join R.M Solution as a Telecaller in Dharampur, Dehradun. The pay goes up to ₹12,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What you will do

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• You'll handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant

Compensation

You will be paid ₹10,000 – ₹12,000 per month.

What we are looking for

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Skills: Complaint handling, Active listening, Typing speed, CRM tools
• Basic English
• Freshers can apply
• Someone calm under pressure and polite

Position details

• Work location: Dharampur, Dehradun, Uttarakhand
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Job type: Full time
• Openings: 1

Ready to start? Upload your resume and apply to R.M Solution today.