Collection Telecaller-Vasanthnagar

R S Associates is hiring a Collection Telecaller-Vasanthnagar in Cunningham Road, Bengaluru. The team is filling 30 vacancies. You can earn up to ₹20,000/month.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Eligibility

• 1–2 years of relevant experience
• Education: Tenth Pass
• Good knowledge of Complaint handling, Verbal communication, CRM tools and Hindi and English
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone customer-first and calm under pressure

Key responsibilities

• Resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• You will escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system

Salary and benefits

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

Job details

• Location: Cunningham Road, Bengaluru, Karnataka
• Vacancies: 30
• Work mode: On-site
• Employment type: Full time
• Interview timings: 11:00 AM - 6:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

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