Collection Telecaller-Vasanthnagar

A new Collection Telecaller-Vasanthnagar role is open at R S Associates, Richmond Town, Bengaluru. 30 candidates will be hired for this role. Salary is up to ₹25,000/month.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

What the job involves

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy.

Requirements

• 1–2 years of relevant experience
• Tenth Pass or equivalent
• Skills: Active listening, CRM tools, Hindi and English, Verbal communication
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are polite and calm under pressure

Salary

The salary for this role is ₹15,000 – ₹25,000 per month.

Job details

• Location: Richmond Town, Bengaluru, Karnataka
• Openings: 30
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 6:00 PM | Monday to Saturday
• Employment type: Full time
• Work mode: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by R S Associates.