Telecaller

Start your next role as a Telecaller with R Square Career Guidance in Mohali. No experience? You can still apply. 6 candidates will be hired for this role. Salary is up to ₹18,000/month.

Employer’s description

A Telecaller Job Involves Making Outbound Calls To Promote Products And Services, And Receiving Inbound Calls To Assist Customers With Inquiries Or Complaints. Key Responsibilities Include Generating Leads, Closing Sales, Providing Product Information, Maintaining Call Records In A Database And Resolving Customer Issues With Patience. Languages : Punjabi, Hindi

Salary and benefits

The salary for this role is ₹12,000 – ₹18,000 per month.

What you will do

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• You'll resolve queries and complaints with patience and accuracy.

Requirements

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Good knowledge of Hindi and Punjabi
• Female Only
• No English required
• Freshers can apply
• Languages: Punjabi, Hindi
• A customer-first, polite attitude

Job details

• Job location: Mohali, Punjab
• Job type: Full time
• Openings: 6
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:00 AM - 6:00 PM | Monday to Saturday

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