Customer Service Exec( Voice)

R-Vik Services Llp has an opening for a Customer Service Exec( Voice) based in JP Nagar Phase 2, Bengaluru. Freshers can apply. Salary is up to ₹22,000/month. The team is filling 2 vacancies.

Note from the employer

Out Bound Process For An Internet Service Provider To Ensure Service And Customer Satisfaction. Kannada Language Is A Must. Languages : Kannada, English

Day-to-day work

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• You will follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails

What you get

You will be paid ₹18,000 – ₹22,000 per month.

Requirements

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: English, Kannada
• Female Only
• Basic English
• Freshers can apply
• Languages: Kannada, English

Job details

• Location: JP Nagar Phase 2, Bengaluru, Karnataka
• Openings: 2
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office

Interested? Apply now on BetterJobs with your resume — R-Vik Services Llp reviews applications regularly.