Telecalling Executive

Ra Ira Developers Llp is hiring a Telecalling Executive in Koba, Gandhinagar. The pay goes up to ₹22,000/month. The team is filling 2 vacancies.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory. | Type : Sales | Languages : English, Hindi, Gujarati | Preferred Experience In : Real Estate

Candidate profile

• 1–2 years of relevant experience
• Education: 12th Pass
• Comfortable with English, Gujarati, Hindi, Real Estate, Sales
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Languages: English, Hindi, Gujarati
• Preferred Experience In: Real Estate
• A polite, customer-first attitude

Day-to-day work

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• You will identify upsell opportunities where relevant.

Salary

Salary: ₹15,000 – ₹22,000 per month, based on skills and experience.

Job at a glance

• Location: Koba, Gandhinagar, Gujarat
• Employment type: Full time
• Work type: Office-based
• Timings: 10:00 AM - 7:00 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 2

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