Trainer

Start your next role as a Trainer with Raarya Groups in Lakshmi Mills Junction, Coimbatore. Salary is up to ₹25,000/month. The team is filling 2 vacancies.

Note from the employer

Training Program Design: Create And Update Onboarding Modules, Product Scripts, And Call Handling Procedures. Skill Development: Teach Effective Phone Etiquette, Active Listening, Objection Handling, And Persuasion Techniques. Live Coaching: Listen To Live Or Recorded Calls, Give Constructive Feedback, And Run One-On-One Coaching Sessions. More Than 2 Years Experience Compulsory.

Salary

Salary: ₹15,000 – ₹25,000 per month, based on skills and experience.

Your responsibilities

• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• You will meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Eligibility

• 2+ years of experience in a similar role
• 12th Pass or equivalent
• Skills: Hindi and English, CRM tools, Typing speed, Active listening
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.

Job at a glance

• Location: Lakshmi Mills Junction, Coimbatore, Tamil Nadu
• Openings: 2
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:45 AM - 6:15 PM | Monday to Saturday
• Job type: Full time

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