Telecaller

Join Raba Honda as a Telecaller in Karuvampalayam, Tiruppur. You can earn up to ₹12,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

Requirements

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Skills: Complaint handling, Hindi and English, Active listening, CRM tools
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• You are customer-first and patient

What you will do

• Log every interaction and its outcome in the support system.
• You'll resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Salary

The salary for this role is ₹10,000 – ₹12,000 per month.

Quick facts

• Location: Karuvampalayam, Tiruppur, Tamil Nadu
• Work mode: On-site
• Employment type: Full time
• Vacancies: 1
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Raba Honda.