Service Desk Associate

Rac It Solutions Private Limited wants to bring on a Service Desk Associate for its Ekkattuthangal, Chennai team. Salary is up to ₹23,000/month. There are 2 open positions.

Note from the employer

Managed Client Service Needs By Coordinating With Internal Teams And External Providers, Maintaining Databases, Processing Orders, And Ensuring Timely Issue Resolution With Continuous Follow-Up.Acted As The Primary Point Of Contact For Clients, Handled Inquiries Via Phone/Email, Maintained Daily Reports, Supported Promotional Activities. 1 - 2 Years Experience Compulsory. | Skills Needed : Networking

Eligibility

• 1–2 years of relevant experience
• Minimum qualification: Graduate
• Skills: Networking
• Good English
• 1 - 2 Years Experience Compulsory.
• Skills Needed: Networking

Roles and responsibilities

As a Service Desk Associate, your work will include:

• You'll keep simple daily records of your work.
• You will raise issues early and suggest practical fixes.
• Follow company processes and safety guidelines
• Maintain a professional attitude with customers and colleagues

Compensation

The salary for this role is ₹18,000 – ₹23,000 per month.

Job details

• Location: Ekkattuthangal, Chennai, Tamil Nadu
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 2
• Work type: Work from office
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Rac It Solutions Private Limited reviews applications regularly.