Telecaller

Start your next role as a Telecaller with Radhika in Patna Junction, Patna. You can earn up to ₹50,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Requirements

• Freshers are welcome to apply
• Minimum qualification: Tenth Pass
• Comfortable with Typing speed, Complaint handling, CRM tools, Hindi and English
• Female Only
• Basic English
• Freshers can apply

Day-to-day work

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails
• You will meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy

Compensation

Compensation: ₹30,000 – ₹50,000 per month.

Job details

• Job location: Patna Junction, Patna, Bihar
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Job type: Full time
• Openings: 1
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Radhika reviews applications regularly.