Voice Process (Banking And Finance)

Looking for a Voice Process (Banking And Finance) role in Viman Nagar, Pune? Radiaant Captive (India) private limited is hiring now. Salary is up to ₹20,000/month. There are 30 open positions.

In the employer’s words

We Are Seeking A Results-Oriented Debt Recovery Agent To Join Our Collections Team. In This Role, You Will Be The Primary Point Of Contact For Customers With Overdue Accounts. Your Goal Is To Negotiate Fair Payment Plans, Resolve Billing Discrepancies, And Recover Outstanding Revenue While Maintaining A Professional And Empathetic Brand Image. 1 - 2 Years Experience Compulsory. | Type : Outbound, Domestic | Languages : Punjabi, Kannada, Gujarati, Tamil, Telugu, Bengali, Marathi, Hindi, English

What you get

Compensation: ₹15,000 – ₹20,000 per month.

What the job involves

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

Skills and qualifications

• 1–2 years of relevant experience
• Education: 12th Pass
• Comfortable with Bengali, Domestic, English, Gujarati, Hindi, Kannada, Marathi, Outbound
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Domestic
• Languages: Punjabi, Kannada, Gujarati, Tamil, Telugu, Bengali, Marathi, Hindi, English
• Someone patient and calm under pressure

Quick facts

• Work location: Viman Nagar, Pune, Maharashtra
• Employment type: Full time
• Openings: 30
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Radiaant Captive (India) private limited reviews applications regularly.