Telecaller

Radiance India is looking for a Telecaller to join its team in Udhna, Surat. 4 candidates will be hired for this role. You can earn up to ₹18,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory. | Marketing | Languages : Hindi, English

Requirements

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: English, Hindi, Marketing
• Basic English
• 1 - 2 Years Experience Compulsory.
• Marketing
• Languages: Hindi, English
• Someone patient and customer-first

Key responsibilities

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy.
• You'll log every interaction and its outcome in the support system.

Salary and benefits

Compensation: ₹12,000 – ₹18,000 per month.

Position details

• Location: Udhna, Surat, Gujarat
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Work from office
• Openings: 4

Ready to start? Upload your resume and apply to Radiance India today.