Debt Recovery Agent(Write - Off ))

A new Debt Recovery Agent(Write - Off )) role is open at Radiant Captive (India) Pvt Ltd, Viman Nagar, Pune. 30 candidates will be hired for this role. You can earn up to ₹20,000/month.

In the employer’s words

Role Overview:We Are Looking For A Result-Oriented Debt Recovery Agent To Join Our Team In Pune. You Will Be Responsible For Recovering Outstanding Payments From Accounts That Have Been Written Off Or Are Severely Delinquent. 1 - 2 Years Experience Compulsory. | Type : Domestic | Languages : Telugu, Kannada, Marathi, Hindi, English

What we are looking for

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: Domestic, English, Hindi, Kannada, Marathi, Telugu
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic
• Languages: Telugu, Kannada, Marathi, Hindi, English
• You are polite and calm under pressure

Your responsibilities

As a Debt Recovery Agent(Write - Off )), your work will include:

• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

Compensation

Compensation: ₹15,000 – ₹20,000 per month.

Quick facts

• Job location: Viman Nagar, Pune, Maharashtra
• Working hours: 8:30 AM - 6:30 PM | Monday to Saturday
• Openings: 30
• Work type: Work from office
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Radiant Captive (India) Pvt Ltd.