Telecaller Inbound

Looking for a Telecaller Inbound role in Bommanahalli, Bengaluru? Radical Minds Technologies Private Limited is hiring now. You can earn up to ₹22,000/month. Freshers can apply. There are 30 open positions.

Employer’s description

. Customer Interaction & Supporthandle Customer Queries Via Calls, Chats, And Ticketsprovide Support On: Trade-Related Queries (Orders, P&L, Execution Issues, Token-Related Concerns) Non-Trade Queries (Kyc, Account Access, Deposits/Withdrawals, General Support) Ensure Accurate, Timely, And First-Contact Resolution (Fcr). Type : Domestic, International | Languages : Tamil, Telugu, Kannada, Hindi, English

Salary and benefits

You will be paid ₹15,000 – ₹22,000 per month.

What we are looking for

• Open to freshers
• Education: Tenth Pass
• Comfortable with Domestic, English, Hindi, International, Kannada, Tamil, Telugu
• Basic English
• Freshers can apply
• Type: Domestic, International
• Languages: Tamil, Telugu, Kannada, Hindi, English

Your responsibilities

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

Position details

• Job location: Bommanahalli, Bengaluru, Karnataka
• Work mode: On-site
• Vacancies: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

Click Apply to send your profile to Radical Minds Technologies Private Limited. It takes less than a minute.