Senior Tele Caller

A new Senior Tele Caller role is open at Raftaar Home Appliances Pvt Ltd, Madhapar, Rajkot. 2 candidates will be hired for this role. Salary is up to ₹15,000/month.

Note from the employer

Analyse Exporter Data To Extract Emails/Phones. Pitch Products Via Calls/Video Demos To Global Clients. Tasks: Mine & Verify Data For High-Value Leads. Deliver Presentations To International Prospects. Connect Leads With Senior Mgmt. Lead Follow-Ups For Conversion. Needs: Analytical Mind & Thoda English. 1 - 2 Years Experience Compulsory. | Type : Inbound, Sales | Languages : Gujarati, Hindi, English

Your responsibilities

• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• You'll resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status.

Requirements

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Good knowledge of English, Gujarati, Hindi, Inbound and Sales
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Sales
• Languages: Gujarati, Hindi, English
• A calm under pressure, polite attitude

Compensation

Compensation: ₹10,000 – ₹15,000 per month.

Position details

• Job location: Madhapar, Rajkot, Gujarat
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Office-based
• Openings: 2
• Interview: 11:00 AM to 12:30 pm - 2:00 PM to 5 Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Raftaar Home Appliances Pvt Ltd.