Floor Manager

Start your next role as a Floor Manager with Rahul Patil Arthritis in Nagala Park, Kolhapur. Salary is up to ₹15,000/month.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity.

Roles and responsibilities

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails
• You will escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status

What we are looking for

• Freshers are welcome to apply
• 12th Pass or equivalent
• Good knowledge of Hindi and English, Typing speed, CRM tools and Verbal communication
• Male Only
• Basic English
• Freshers can apply
• Someone calm under pressure and polite

Compensation

Salary: ₹12,000 – ₹15,000 per month, based on skills and experience.

Job details

• Job location: Nagala Park, Kolhapur, Maharashtra
• Openings: 1
• Work mode: Office-based
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

Ready to start? Upload your resume and apply to Rahul Patil Arthritis today.