Customer Support Executive

RAHUL SHARMA (SNJR Movement Clubs) wants to bring on a Customer Support Executive for its Sector 18 - Gurgaon, Delhi team. Salary is up to ₹30,000/month. There are 2 open positions.

Employer’s description

Roles & Responsibilities Completing End To End Targets. Outbound Call Process (Min. 100 - 150 Calls In A Day). Fetching Out References. Completing 2 Hours Connected Call Duration By The Day End. Responsible For The Student Help/ Issues Over Calls. Grievance Handling/ Query Handling Based On The Academics And Curriculum. 1 - 2 Years Experience Compulsory. | Type : Inbound, Domestic, Outbound, Sales | Languages : Hindi, English

What you get

Salary: ₹20,000 – ₹30,000 per month, based on skills and experience.

Who can apply

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Skills: Domestic, English, Hindi, Inbound, Outbound, Sales
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Domestic, Outbound, Sales
• Languages: Hindi, English
• You are target-driven and self-motivated

Key responsibilities

Your main tasks will be to:

• Record visits, calls and orders in the CRM or daily report
• Follow up on leads and convert them into sales
• Identify and approach new customers in the assigned territory
• Explain products and offers clearly and handle objections
• Share market and competitor feedback with the team

Quick facts

• Work location: Sector 18 - Gurgaon, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 10:00 AM - 7:00 PM | Monday to Saturday
• Openings: 2
• Work type: Work from office
• Job type: Full time

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