Telecaller

Rainbow Enterprises has an opening for a Telecaller based in Boring Road, Patna. No experience? You can still apply. Salary is up to ₹11,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Who can apply

• No prior experience needed — freshers can apply
• Minimum qualification: Tenth Pass
• Skills: CRM tools, Active listening, Verbal communication, Complaint handling
• Female Only
• Basic English
• Freshers can apply

What the job involves

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA.

Salary

You will be paid ₹9,000 – ₹11,000 per month.

Job at a glance

• Location: Boring Road, Patna, Bihar
• Openings: 1
• Employment type: Full time
• Work type: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Rainbow Enterprises reviews applications regularly.