Telecaller

Rainbow Office Pvt Ltd has an opening for a Telecaller based in Dwarka Mor, Delhi. You can earn up to ₹12,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Day-to-day work

• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• You'll meet quality, call-handling and satisfaction targets.

Pay and perks

Compensation: ₹10,000 – ₹12,000 per month.

What we are looking for

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: CRM tools, Complaint handling, Active listening, Verbal communication
• Basic English
• Freshers can apply

Job details

• Location: Dwarka Mor, Delhi, Delhi
• Work mode: On-site
• Employment type: Full time
• Vacancies: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Rainbow Office Pvt Ltd reviews applications regularly.