Telecaller

Raj Coaching has an opening for a Telecaller based in Budhapara, Raipur. The pay goes up to ₹12,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Your responsibilities

As a Telecaller, your work will include:

• Handle inbound and outbound customer calls, chats or emails
• You'll resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

Candidate profile

• Open to freshers
• 12th Pass or equivalent
• Comfortable with Complaint handling, Hindi and English, Active listening, Verbal communication
• Basic English
• Freshers can apply
• Someone patient and calm under pressure

What you get

Salary: ₹10,000 – ₹12,000 per month, based on skills and experience.

Job details

• Location: Budhapara, Raipur, Chhattisgarh
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1
• Work type: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by Raj Coaching.