Operations Assistant

Start your next role as an Operations Assistant with Raj Kalpana Travels Pvt Ltd in New Ashok Nagar, Delhi. Salary is up to ₹30,000/month. The team is filling 2 vacancies.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory.

Salary

Compensation: ₹16,000 – ₹30,000 per month.

Candidate profile

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Good knowledge of Hindi and English, CRM tools, Verbal communication and Active listening
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone calm under pressure and customer-first

What you will do

• Identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA.

Job details

• Job location: New Ashok Nagar, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 2
• Work type: On-site
• Working hours: 10 AM - 8 PM | Monthly 2 off

If this job suits you, apply now — shortlisted candidates will be contacted by Raj Kalpana Travels Pvt Ltd.