Telecaller

Join Raja Honda as a Telecaller in Rajarhat, Kolkata. Salary is up to ₹12,500/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What we are looking for

• Ideal for freshers starting their career
• Tenth Pass or equivalent
• Skills: CRM tools, Hindi and English, Complaint handling, Active listening
• No English required
• Freshers can apply
• A customer-first, calm under pressure attitude

Salary and benefits

You will be paid ₹12,500 per month.

What you will do

• You'll resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• You'll escalate complex cases to the right team within the SLA.
• You will follow call scripts and update customers on ticket status.

Position details

• Job location: Rajarhat, Kolkata, West Bengal
• Openings: 1
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to Raja Honda. It takes less than a minute.