Customer Relationship Management (C...

Looking for a Customer Relationship Management (C... role in Hathi Gate, Amritsar? Raja trading co. is hiring now. The pay goes up to ₹13,000/month. There are 2 open positions.

Note from the employer

Dealing With Caustomer As Telecalling , Track Order As Telecalling , Manage The Dispatch All Caustomer Order On Telecalling. Handling Challenges About Coustomers. Languages : Punjabi, Hindi, English

Day-to-day work

As a Customer Relationship Management (C..., your work will include:

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

Eligibility

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi, Punjabi
• Female Only
• Basic English
• Freshers can apply
• Languages: Punjabi, Hindi, English

Salary and benefits

Compensation: ₹10,000 – ₹13,000 per month.

Job details

• Work location: Hathi Gate, Amritsar, Punjab
• Shift: 9:30 AM - 7:00PM | Monday to saturday
• Openings: 2
• Work mode: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Raja trading co..