Telecaller

Rajdeep Metals | Best Pasti Wala & Bhangar wala, Kabadi wala, Scrap in Rajkot has an opening for a Telecaller based in Mavdi, Rajkot. Salary is up to ₹12,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What you get

Compensation: ₹10,000 – ₹12,000 per month.

What the job involves

• You'll resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• You'll escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

Eligibility

• Open to freshers
• Education: 12th Pass
• Comfortable with Complaint handling, Hindi and English, Verbal communication, CRM tools
• Basic English
• Freshers can apply

Job at a glance

• Job location: Mavdi, Rajkot, Gujarat
• Vacancies: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based

Click Apply to send your profile to Rajdeep Metals | Best Pasti Wala & Bhangar wala, Kabadi wala, Scrap in Rajkot. It takes less than a minute.