Telecaller

Start your next role as a Telecaller with Rajdhani Enterprises in Jaydev Vihar, Bhubaneswar. Salary is up to ₹20,000/month. Freshers can apply.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Day-to-day work

As a Telecaller, your work will include:

• Escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• You'll handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy

Who can apply

• Freshers are welcome to apply
• Minimum qualification: Tenth Pass
• Comfortable with Typing speed, Complaint handling, CRM tools, Active listening
• Basic English
• Freshers can apply
• A calm under pressure, polite attitude

Salary

Compensation: ₹16,700 – ₹20,000 per month.

Position details

• Job location: Jaydev Vihar, Bhubaneswar, Odisha
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Employment type: Full time
• Vacancies: 1

If this job suits you, apply now — shortlisted candidates will be contacted by Rajdhani Enterprises.