Email Support Executive

Rajiv Kumar (I Way Solutions) is looking for an Email Support Executive to join its team in Mohali. Salary is up to ₹27,000/month. Freshers can apply. 30 candidates will be hired for this role.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction.. Hiring On For Both Voice & Chat Process.. Sitting Profile No Field Work.. For More Info Feel Free To Call At The Given No. Or Apply To This Job.. Will Call U Back..Will Be Happy To Help. Type : Inbound, International, Outbound | Languages : Hindi, English

What you get

Compensation: ₹22,000 – ₹27,000 per month.

Candidate profile

• Open to freshers
• Education: Graduate
• Skills: English, Hindi, Inbound, International, Outbound
• Good English
• Freshers can apply
• Type: Inbound, International, Outbound
• Languages: Hindi, English
• Someone patient and calm under pressure

Your responsibilities

• You will meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

Job details

• Location: Mohali, Punjab
• Vacancies: 30
• Job type: Full time
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: Rotational shift system..

Apply today and take the next step in your career with Rajiv Kumar (I Way Solutions).