International Bpo Executive

Rajiv Kumar (I Way Solutions) is hiring an International Bpo Executive in Mohali. Salary is up to ₹26,000/month. There are 30 open positions.

Employer’s description

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction.. Hiring On For Both Voice & Chat Process.. Sitting Profile No Field Work.. For More Info Feel Free To Call At The Given No. Or Apply To This Job.. Will Call U Back..Will Be Happy To Help. Type : Outbound, International, Inbound | Languages : English

Salary and benefits

Compensation: ₹20,000 – ₹26,000 per month.

Requirements

• Open to freshers
• Minimum qualification: Graduate
• Skills: English, Inbound, International, Outbound
• Good English
• Freshers can apply
• Type: Outbound, International, Inbound
• Languages: English
• Someone customer-first and patient

Key responsibilities

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Quick facts

• Work location: Mohali, Punjab
• Working hours: Rotational shift system
• Job type: Full time
• Openings: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site

Ready to start? Upload your resume and apply to Rajiv Kumar (I Way Solutions) today.