International Voice Process Agent

Rajiv Kumar (I Way Solutions) has an opening for an International Voice Process Agent based in Mohali. You can earn up to ₹34,000/month. 30 candidates will be hired for this role.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction.. Hiring On For Both Voice & Chat Process.. Sitting Profile No Field Work.. For More Info Feel Free To Call At The Given No. Or Apply To This Job.. Will Call U Back..Will Be Happy To Help. Languages : English

Eligibility

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Comfortable with English
• Good English
• Freshers can apply
• Languages: English

Roles and responsibilities

• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

Compensation

The salary for this role is ₹25,000 – ₹34,000 per month.

Quick facts

• Job location: Mohali, Punjab
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: Rotational shift system....
• Openings: 30
• Job type: Full time
• Work mode: Work from office

Interested? Apply now on BetterJobs with your resume — Rajiv Kumar (I Way Solutions) reviews applications regularly.