Telecaller

A new Telecaller role is open at Rajlakshmi Javiks International, New Palasia, Indore. The pay goes up to ₹15,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

Who can apply

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Skills: Complaint handling, Typing speed, Active listening, CRM tools
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone polite and calm under pressure

Salary

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

What the job involves

Here is what a typical day looks like:

• You will meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails

Job details

• Work location: New Palasia, Indore, Madhya Pradesh
• Work type: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1

Ready to start? Upload your resume and apply to Rajlakshmi Javiks International today.