Ea To Md

Rajvesh India Pvt Ltd wants to bring on an Ea To Md for its Pink City, Jaipur team. The pay goes up to ₹30,000/month.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

Your responsibilities

• You will handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Salary

Compensation: ₹20,000 – ₹30,000 per month.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with English, Hindi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English
• You are calm under pressure and patient

Position details

• Location: Pink City, Jaipur, Rajasthan
• Vacancies: 1
• Work mode: Office-based
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 11:00 AM - 07:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Rajvesh India Pvt Ltd.