Telecaller Cum Production Assistanc...

A new Telecaller Cum Production Assistanc... role is open at Rakesh Enterprises, Binaki, Nagpur. Freshers can apply. Salary is up to ₹15,000/month.

Note from the employer

Calling Customers Handling Inquires, Helping In Pufuming Work Of Agarbatti, Dhoopcones And Dhoop Sticks, Packing And Basic Production Support,Supporting Overall Day To Day Work When Require. Type : Domestic, Outbound, Inbound, Sales | Marketing | Languages : English, Hindi, Marathi

Pay and perks

The salary for this role is ₹8,000 – ₹15,000 per month.

What we are looking for

• Ideal for freshers starting their career
• Education: 12th Pass
• Skills: Domestic, English, Hindi, Inbound, Marathi, Marketing, Outbound, Sales
• Female Only
• Basic English
• Freshers can apply
• Type: Domestic, Outbound, Inbound, Sales
• Marketing
• Languages: English, Hindi, Marathi
• A customer-first, polite attitude

What you will do

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• You will resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets

Position details

• Location: Binaki, Nagpur, Maharashtra
• Job type: Full time
• Vacancies: 1
• Working hours: 10:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based

Click Apply to send your profile to Rakesh Enterprises. It takes less than a minute.